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Aspley, Clayfield and Stafford Heights

Make an Appointment Today

Our main offices at Aspley
One of our main locations at 9/1344 Gympie Rd Aspley

PLEASE NOTE: All Psychology practices are currently experiencing high demand. As such, our practitioners have removed themselves from online bookings. Please call 3726 5595 to make an appointment. If you can’t get an appointment as soon as you’d like, simply book the first available and ask to go on the Waiting List. We have a dynamic Waiting List and you are very likely to be offered an earlier appointment.

If you would like regular appointments, we recommend booking 4 or 5 appointments in advance.

To BOOK BY PHONE, call 3726 5595 Monday to Friday 8.30am to 5pm or Saturdays 9am to 12:30pm. If we don’t answer, leave a message with your phone number and we will call you back ASAP, typically within the hour or sooner.

If you are hearing impaired or unable to use a telephone, you can also email info@northbrisbanepsychologists.com.au to organise an appointment.

What To Bring:

  • GP referral if you have one (ask your GP for a hardcopy)
  • Medicare Card
  • Debit card for Medicare rebate
  • Private Health Card (if using)

First Appointment? Call to Action!

After you book you’ll receive an Appointment Confirmation Email.  It is super important that you complete the New Client Forms online before your 1st session so we know you’re coming and to save time on the day. These online forms are https secure and uploaded to your client file. The link to our New Client Intake Form is in your Appointment Confirmation Email.

After you book in, you’ll get an email notification for each booking. Please keep each email in case you need to cancel. Cancel via the email.   If you experience problems or have questions call 3726 5595.

If you can’t get in as soon as you’d like, ask to go on the waiting list. We all get cancellations. Go on the waiting list by leaving us a note in your booking. It may be wise to book in 3-4 sessions ahead to get times that suit you. You can reschedule an appointment with 24 hours + notice if need be. Call 37265595 or click the Cancel Appointment link in your booking notification email and then reschedule by calling our administration team.

Contact your Psychologist directly if you need an emergency appointment. We can usually accommodate you somehow.

Waiting List Options

When you book with our Reception, you can ask to go on our waiting list. Alternatively, you could email or SMS your psychologist asking to go on their waitlist.  We will then contact you if an earlier spot becomes available.

If you need any assistance with your bookings, call 3726 5595 or email us at info@northbrisbanepsychologists.com.au

If your need is urgent, contact your practitioner directly. They may be able to find a way to see you sooner.

Fees

The fee is $195 per session. The gap fee is ~$106 per hour for all psychologists with a GP mental health care plan. Contact your psychologist to negotiate a discount. Provisional psychologists are $110 per hour as they are not yet eligible for rebates.

PLEASE NOTE: We charge $95 if you don’t give us 24 hours (one business day) notice of cancelling an appointment. If you need to cancel a Monday appointment, please do so before the weekend.

To cancel or change your booking

To cancel or change your booking, please find your booking notification email and use the Cancellation link in your email. If you cannot find your booking email and you wish to cancel or change your appointment, please contact us ASAP to avoid the late cancellation fee.

You can also email info@northbrisbanepsychologists.com.au or call 3726 5595 during business hours for assistance.

If you need to contact one of our psychologists directly, feel free. Go to our Contact page to find your psychologist’s details.

Please see our Contact page for maps and directions so you can find the correct office location.

Zero Tolerance Policy for Aggression and Intoxication

Rude and aggressive behaviour towards our staff is unacceptable. We cannot see clients who are aggressive towards any of our team or who turn up to their session obviously intoxicated.

PLEASE NOTE: None of our psychologists currently use online bookings for new clients. The online booking system below is for existing clients only. If you are a new client, please call Reception on 3726 5595 to make an appointment.

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